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Danielle Henderson Softball Academy
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Clinic Policies

Participant Policies
All clinics are open to any and all female entrants limited only by age. Some clinics may have limited spots available—early registration is encouraged to reserve a spot. 

We do no not provide discounts to siblings.  If you qualify for a UMass Lowell faculty/staff discount, please contact our staff prior to registering.

Weather Policy
All summer clinics will be held regardless of weather.  Indoor facilities will be reserved in cases of inclement weather. 

If inclement weather is predicted during winter clinics, please check the front page of this website for any postponements or cancellations.  If you are traveling a long distance, please email or call our staff prior to departing.  All efforts will be made to operate clinics during times of incelement weather, unless a state of emergency is declared.

No refunds will be made if clinic is held but the participant is unable to attend due to weather.

If a clinic is canceled due to weather, participants will have their choice of credit toward a future clinic, or the re-scheduled clinic, for the full amount paid, or a refund minus the $30 administrative fee.

Refund Policy
The Danielle Henderson Softball Academy will issue refunds for cancellations that occur up to 48 hours prior to the start of clinic. Refunds will be issued in full, less a $30 dollar administration fee. You must request a refund at the time of the cancellation, which must be done before the date of the clinic (48 hours before). No refunds will be given out after the day of the camp/clinic.
Any cancellations made inside the period 48 hours prior to the start of the clinic will not be eligible for a refund.  Refunds are not given in the 48 hour period prior to the clinic because each camp is limited in the number of participants.   All of our expenses are pre-determined for each camp based upon the number of participants.  It is difficult for us to fill an open spot in less than 48 hours prior to a clinic.
Please see our weather policy for information regarding weather-related refunds.

Returned Check Policy
There is a $30.00 fee for any checks returned due to insufficient funds. If the full cost of registration plus the returned check fee has not been received within 60 days of the check being returned, the clinic administrator will turn over the delinquent account to a collection agency or the District Attorney's Office.

Photo / Video Policy
By registering your child in Danielle Henderson Softball Academy clinics, you are granting us permission to use photographs and/or video recordings of your child for promotional purposes (i.e. print publications, direct mail, web advertising). You waive any right to inspect or approve said photographs and/or video recordings and understand the internet is worldwide and that there will be no compensation to you or your child for this use.  If you do not grant permission for use of photographs and/or video recordings, you must contact our staff in writing.